Update - Member Information

Update - Member Information

Jefferson Coronavirus Response: visit http://www.jeffersoncogis.org/

  • AEC will resume its normal collection process in May 2020. 
    For bill payment assistance or billing arrangements, please contact us at extension 1820, We can help!
  • AEC offices in New Market have re-opened to the public. 
  • AEC's drive-thru window is open during regular business hours.
  • Payment locations include phone, kiosk, bank locations and online options. For a complete list of locations, click here.
    • Convenience fees have been removed for all Kiosk payments at all AEC locations in the service area.
  • For billing questions, please contact our Bookkeeping Department at ext. 1820
  • New Residential Service Applications are now located on our website. Click here to be taken to the page
    • You may fill in the form online, save to your computer and email to service@aecoop.org  We accept fax and U.S. Mail also
  • Electric Permits may be obtained online by visiting www.core.tn.gov
    • on the left side of the screen under "new user', select "Register a new account"
    • To purchase a permit:
      • Select "apply for New Type of License, Permit or Registration"
      • Then select "Permits - Electrical and Residential"
      • Choose the application for the permit you wish to purchase
      • Follow the steps to complete the application
      • Submit payment
    • If you need assistance, please call the State Office at 615-741-7170
  • Electrical Inspections must be requested by calling 615-741-7170
  • Energy Audits and Inspections in the field have resumed under a limited schedule. Contact Member Services at ex. 1880 for additional information.
  • AEC's Assembly Room remains closed for public events.
  • If members have any questions, please do not hesitate to contact us by phone at 865-475-2032, 865-828-5225 or 423-586-4755
  • AEC is pleased to announce the lowering of its interest rate to 6% on all new Energy Efficiency & Heat Pump loans, effective April 1, 2020

As further information becomes available, we will update this page. Thank you for your patience and understanding.